Twilio IoT Achieves SIM Deployments in 157 Countries

Twilio IoT customers make 2 billion operational API calls per year to manage SIM fleets.

Twilio, the leading cloud communications platform, today announced milestones detailing its Internet of Things (IoT) business has seen double-digit growth across all key metrics month-over-month (MoM) and Twilio’s Super SIM product has seen ~14% month-over-month growth in active SIMs since January 2021.

Twilio’s cellular Super SIM offerings essentially behave like one large global network with one simple API that orchestrates global network connections through a single distributed cloud IoT mobile core. Twilio has developed extensive relationships with leading national and regional carriers, providing access to nearly 400 cellular networks for customers across 157 countries.

Taylor Wolfe, Head of Global IoT Sales & Business Development, Twilio IoT, said:

“Twilio IoT solutions bring software agility to SIMs and attract digital native companies due to our API focus and reliable architecture. Our approach has significantly reduced the development and integration efforts for thousands of developers who have built solutions incorporating millions of Twilio IoT SIMs.”

Existing customers make more than 2 billion API calls per year and leverage Twilio IoT for improved operational efficiency in managing their SIM fleets. Twilio IoT helps run critical applications that power our everyday lives, such as health monitoring devices, workplace contact tracing, and electric scooters transporting us to work. Bundling Twilio’s IoT connectivity with Twilio voice, video, and messaging products have allowed customers to deliver more value.

Over 120 Twilio IoT customers were surveyed by TechValidate, a third-party software service, in August 2021 to capture client operational results and the impact of working with Twilio IoT. Findings indicate:

  • 71% increased the availability of their IoT solution by a factor of 75-100% after deploying with Twilio IoT. Twilio’s reliable network connectivity has improved services and improved end-use experience.
  • 63% saw a faster time to market by a factor of 75-100%, contributing to first-mover market advantages and quicker ROI.
  • 79% strongly agree that Twilio’s APIs enable efficiency and the ability to build predictable operations at scale.

“Twilio gives us control over which networks all of our devices work on, combined with a flexible and scalable cost model,” said Fabian Liem, Chief Technology Officer, LivingPackets. “The Twilio team went above and beyond our expectations and helped us significantly reduce our time to market.”

According to IDCs recent InfoBrief on “Streamlining Connectivity Management for Cellular IoT Success” based on research from over 1,000 IoT decision makers, the top network quality and availability concerns are: limited access to multiple Tier 1 networks on one SIM, network steering to incompatible or poor-quality networks, paying for overages and unused data, and difficulty troubleshooting and resolving network issues.

Twilio IoT’s product roadmap will continue to resolve existing and future challenges in the marketplace with an immediate emphasis on eSIM management tools and private network support.



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