5 starting points for agile transformation

The COVID-19 pandemic forced companies to move quickly to shift to remote working, reimagine how they serve customers, build new business models, enhance technology capabilities, assemble multi-disciplinary teams and expand partnerships…

Northwell Health’s new HR cloud faced early COVID test

For most healthcare providers, the pandemic’s early days stretched the limits of their capabilities for care, with many struggling with staffing strategies in response to COVID-19. But for Northwell Health, a major healthcare provider…

User acceptance: 5 tips for ensuring digital success

All digital journeys hinge on end users accepting end results. So if your enterprise is looking to transform itself into a digital business, you must involve end users in evaluating, selecting, testing, and deploying the technology and…

7 ways COVID-19 has changed IT forever

COVID-19 struck IT like a tsunami in early 2020, sweeping away long-established operations and processes, forcing CIOs to quickly identify and deploy acceptable alternatives. Now, as the virus threat appears to be gradually receding,…

Mitigating the hidden risks of digital transformation

Companies are looking to grab any technology-driven advantage they can as they adapt to new ways of working, managing employees, and serving customers. They are making bigger moves toward the cloud, e-commerce,…

10 steps to avoid digital transformation failure

Most companies will face the moment where digital transformation will come to the top of the executive stack of priorities.  Typically, one or two executives are selected as the sponsors tasked with putting together the business case…